Moe's Southwest Grill reviews and complaints 1
View all 263 complaintsMoe's Southwest Grill - Employee
I came in at 2:15pm on Saturday 4/3/21 to the location 100 Greece Ridge Center Dr. There were three people working - a male who is super friendly, a shorter woman who is the second person working on the line and a taller woman who was the first person working on the line. The first, taller woman working on the line was the rudest person I have ever encountered at any establishment. She snapped at me multiple times, got loud with me and yelled at me because I asked her to repeat herself about wanting dark or white chicken. Also when she asked what else I wanted on the standard chicken club quesadilla I asked for her to add cucumbers and she responded with "well that's not standard". I've worked in customer service for 10 years for AT&T, I'm also not a sensitive person because of this and understand people have bad days, but this woman was outrageous and should not be working for your company, or in any customer service based job. She obviously has zero patience and has anger issues. I was so nice from the moment I walked in the door and this woman was snapping at me like I personally did something to her.
Desired outcome: For her to not treat others the way that I was treated today. I won’t be coming back to this location
Latest Moe's Southwest Grill Reviews
Mixed Experiences at Moe's Southwest Grill Double credit card charge Hair in my food! Used gift card Not to goodGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!