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CB Fast Food Chains Subway 2255 E Ridge Rd, Rochester, NY, 14622, US
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Subway
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Subway

2255 E Ridge Rd, Rochester, NY, 14622, US
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1 complaint
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Mon
9:00 am - 6:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
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9:00 am - 10:00 pm
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1:35 pm EDT

Subway - Sub oder

I came in for lunch break from my job to order a sub and asked for a cold assorted italian assorted sub a young white lady with a very nasty attitude served me upon her making my sub she just put ham on my sub when I clearly asked her for a assorted itailian sub so I politely asked told her that I wanted a italian sub and she answered with an attitude and told me I should have said that from the start so I didnt pay it any mind and went through with my order to tell her what I wanted on my sub she rushed and mad a poor quality sloppy sub and when she cut the sub down the middle she cut it unevenly one side longer than the other. So I politely asked her if she could cut my sub evenly and if I could reorder again. the reason for me asking if she could cut the sub evenly is that I was going to share it with a coworker of mine who came with me to eat lunch. So she told me she was not going to make another sub that the sub I ordered was already made. So I took out my phone to record the whole incident of her being very rude and disrespectful then she said Im not serving u because u are recording me and she asked me to leave the store. I never said anything bad to her or argued or refused to leave the store she immediately called the police on me and told them that I was black and that she needed them to escort me out of the store which is crazy because I never refused to leave or ever threatened her. So I left without my sub for lunch break a very dissatisfied customer I dont think I will ever go back to any subway ever again in life and I am going to post the video of the unfortunate inccident on social media so everyone can see the kind of workers u have working for your company very rude disrespectful and unproffessional this inciddent occored at 2255 East Ridge road 14622 culver ridge plaza 7/10/21 at 12:30 pm so whoever that young lady was working at that time was the offender I dont kno her name because she had no nametag present at all I think she shouldnt be working at that perticular job the customer should always be right Its our money that keeps buisnesses like your running

Desired outcome: I never got my sub for lunch a very dissatisfied customer

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