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CB Vehicle Repair and Maintenance Volkswagen 530 NY-25, Saint James, NY, 11780, US
Volkswagen company logo
Volkswagen
reviews & complaints
Volkswagen company logo

Volkswagen

530 NY-25, Saint James, NY, 11780, US
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1 complaint
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Website
www.vw.com
www.volkswagen.com
www.volkswagen.de
Phone number
+1 (631) 724-6600
Category
Vehicle Repair and Maintenance
Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 6:00 pm
Sun
11:00 am - 4:00 pm

Volkswagen reviews and complaints 1

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2:47 pm EST
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Volkswagen - Dealership

I was interested in leasing a Volkswagon and found the Taos in Smithtown, after determining the details we agreed on price/terms and planned for vehicle pick up. When I arrived for pick up, I waited for an hour to finally meet with financing. The terms had been changed and included more up front than agreed upon and changed the mileage to 7500/year which I would NEVER agree to. I declined the offer and my deposit was returned. An awful experience. I was able to get a better deal and vehicle from another Volkswagon dealer within a couple of days. I now have received a letter stating my credit was not approved by the initial dealer in Smithtown - which is completely untrue. I was approved previously. I am furious and disgusted with the work being done at that dealership. I want to be sure this denial is not on my credit - the score was 796.

Desired outcome: Correct the record.

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