Pizza Hut reviews and complaints 1
View all 2953 complaintsPizza Hut - Pizza
On 6-24-21 I ordered 3 pizzas and asked for onions on two of them. The employee told me that they ran out of onions. How can a multi-million dollar company that one of its main toppings is onions run out at 5:00 in the afternoon on a Thursday? I ordered 2 hand tossed and one thin'n crispy with extra sauce on all of them. What I got was one hand tossed and two thin crust and both were dry (no extra sauce). I even read the order back to her and still got it wrong. I understand that you have to employ lots of younger people, but where is the store manager? One suggestion I can offer is to pay the manager and employees a better wage to get orders right, have all the toppings and ingredients for the next day. Hold them responsible for the complaints. If the shareholders get a little less, oh well, they will get the good feeling knowing that the complaints have dropped off and maybe business would pick up. I don't make many complaints (maybe 4-5) in 67 years, but things like this are happening too much and too often anymore. Thanks for the outlet. David N. Christopher
Desired outcome: To make America great even if its one pizza or hamburger at a time.
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