Arby's reviews and complaints 1
View all 414 complaintsArby's - Counter help and cook
At store # 6215 in Bethel, Ohio 45106. I was treated rudely and disrespectfully by a server named Jessica and the cook making sandwiches. There was great big sign about 3 ft. wide under the menu saying butter and sour cream baked potatoes $2.49 each. When I pointed out to Jessica that I was charge $3.49 each for the sour cream potatoes she said they went up $ 0.10 cents. I said $3.49 is not just $0.10 but $1.00. I told her I no longer wanted to buy them. She called me a child and started ranting over the situation disrupting the whole restaurant. Then the cook with extremely long hair and no hair net chimed in and said I should never come in the Arby's again. I showed them the sign and the assistant manager refunded my money as I asked for. The cook and the server were still making rude comments to me. The manager and the other employees were great. This type of customer service buy 2 employees is disgusting and they should be terminated. I am a 70 year old handicapped male and I didn't deserve to be accosted in this way. Thank you James Rouse
Desired outcome: terminate the rude employees
Latest Arby's Reviews
Premium chicken sandwich Order on-line and pick-up Store cleanliness Mixed Experiences at Arby's of Grand Island Sandwiches are lacking in meatGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!