Pearle Vision reviews and complaints 1
View all 133 complaintsPearle Vision - Eye glass lenses incorrect and time of receiving second set of lenses
This review is for the Chillicothe, Ohio location where I went.
I had an eye appointment with the Pearlvision eye doctor on on July 24, 2023, and still do not have my glasses which cost me over $900.
The glasses took about a week and a half to get here but when I went to get them, I could not see out of them. They told me to try them for a week because my eyes "would have to adjust to the new lenses". So I did and went back after one week and she told me she thought because I could see the huge sign at the back of the room that one of my eyes was adjusting and to give the other eye a week to see if it would adjust also. I had never heard of such a thing, but I did as I was told. I went back after a week and still could not see so they scheduled me for another eye exam which was another week away... and to date I still do not have my glasses. I live outside of the city of Chillicothe and have to drive into town and gas is not the cheapest now days. I had to pay $310 out of pocket and my insurance had to pay the rest.
Desired outcome: I want all of my money refunded back to me and my insurance. ALL OF IT.
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