Planet Fitness reviews and complaints 1
View all 951 complaintsPlanet Fitness - Opening of the gym
Saturday, April 6, 2024
Today was the fourth time I have arrived at the gym at opening and there not been someone to open the gym. This is frustrating because I get up early and drive fifteen minutes and am not even able to do my workout. There are always several people waiting and I am sure it is frustrating for them as well. I’m not sure of the other dates, but I have been a member of this gym for a year and this is the fourth time I have wasted my time.
Desired outcome: More reliable staff or some sort of way to contact someone to let them know no one is opening the gym and a backup plan set up for such occurences.
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