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CB Dental Services Aspen Dental 35 E Kemper Rd, Cincinnati, OH, 45246, US
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Aspen Dental
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Aspen Dental company logo

Aspen Dental

35 E Kemper Rd, Cincinnati, OH, 45246, US
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1 complaint
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Working hours
Mon
7:00 am - 5:00 pm
Tue
9:00 am - 7:00 pm
Wed
7:00 am - 4:00 pm
Thu
7:00 am - 5:00 pm
Fri
8:00 am - 1:00 pm
Sat
Closed
Sun
Closed
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5:17 pm EDT

Aspen Dental - Dental implant charges

I deal with some form of pain very time I go here. They are very rough on my mouth and I have had two failed root canal procedures in which instruments were left in the canal of my tooth. Both of them took a very long time to attempt but were incomplete. I was advised to have the tooth pulled because they were not comfortable with the long term prognosis of the tooth. They did not make it clear to me just how urgent it might be to have the tooth pulled but they sure portrayed it as being crucial to be done soon. I was then told that I would pay a lesser amount of money for a dental Implant and that no further expenses would be required for the dental implant. I returned today for part 3 of my procedure and was asked to pay another $446.20. Here is the financial pain part of the program. I spoke with a manager who spoke to her manager because I was assured by multiple people that my dental implant would not incur any additional charges. The thing is that since the failed root canals occurred about a year ago, they can't really ask the dentist and staff who were there at the time. I am still required to pay the extra amount. To top off the experience, the wrong crown for my dental implant was ordered and so I will have to return at a later date to do part 3 again. I took time off work to be here when their specialist could be there but in the end I was there for no good reason.

Desired outcome: I would like the $446.20 removed from my bill and an apology for the ongoing inconvenience.

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