RainSoft

The company pressures customers and residents of certain areas to get a water test done in their homes. It's borderline harassment. When somebody says they are not interested, they keep calling until they get a "Yes" or when the person say to put them on the "do not call list". Even then, they still call customers. I've called a couple of homes where they've told me they had already received a phone call that day or they had already told our company to stop calling their home. Great Lakes doesn't even have the water treatment system in the workplace for employees to actually test the water for themselves and believe in what they are selling. The owner Abe, gives false pretenses of the company and fires employees when they aren't being "nice" to him and that goes as far as just not saying hello when walking into the building. He told me that because I was tired from school and didn't look well rested, he felt it was best to let me go and find somebody who was more energetic looking for the position that I was in. Abe fired an employee for not reading a script like how he wanted it to be read. Well the problem with that is, he had given us a new script to read everyday the first week that we had gotten hired. It was very hard for us to memorize one script when we had another script thrown at us the very next second. Abe also was pushing us to kind of bend the law as far as what we were to say when calling people and how to set up appointments because him and his sales techs/drivers were having a hard time finding work (as far as customers were concerned). Abe actually told the new hires that he needed to get appointment be any means necessary. It was a very hard place to work at and I have worked at plenty of calling centers with sales work and this has been the worst by far.