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CB Fast Food Chains White Castle 1617 Holt Rd, Columbus, OH, 43228, US
White Castle company logo
White Castle
reviews & complaints
White Castle company logo

White Castle

1617 Holt Rd, Columbus, OH, 43228, US
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1 complaint
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Website
www.whitecastle.com
Phone number
+1 (614) 853-4550
Category
Fast Food Chains
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h

White Castle reviews and complaints 1

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J
8:29 pm EDT

White Castle - customer service complaint

I pulled up to the pick up window realized I forgot a 5 pc cheese sticks asked to add it to my order. The cashier Jaylen acted annoyed and came back and said the manager Bobby said I could not add the item and had to go thru the line again. I was shocked by this terrible customer service and very rude! When I did go around to wait and order again the cashier stated it would be a 15 minute wait! Really! Left me sitting there until I honked my horn then she finally took my order! When I came around to the pick up window window they sent a guy up with my order neither would face me again cowards! Do not want anything free or any coupons just want a response in how your gonna correct this terrible service or I will take my business elsewhere!

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