Steak 'n Shake

I went to the location at 9150 N. Main St. in Englewood, Ohio. It took the employees 8 minutes to even acknowledge that I am a human being waiting to do a carry out order. I ordered 2 very berry milkshakes and the women took my charged gift card and threw away my receipt then walked away without saying anything. She was handling money while cooking the food and she was wearing a pink flowy shirt that was touching the burgers while on the grill. She was also not wearing a hair net. There were a ridiculous amount of plastic wrappers underneath the grill that could have caught on fire! Also, a different worker had her little brother in the restaurant and allowed him to go behind the counter and grab a straw and cherries and again to throw something away. The same girl was eating French fries and on her phone during her shift. At this point I was in the restaurant for 25 minutes and a total of 7 people had walked in and left because no one sat them or even acknowledged their existence.
The woman in the pink shirt switched out with a boy who was wearing a sweatshirt with drawstrings and the strings were also going into peoples burgers! It was disgusting! Keep in mind I have now been waiting 30 minutes for 2 milkshakes. Other employees in the back were dropping the F bomb and other various curse words while there were a plethora of young children in the restaurant. Also, there were 8 tables within my direct line of sight that had not yet been cleaned off. Other people were in the restaurant before us and hadn't even been provided water yet. Lastly, after 45 minutes someone came up to me and said, "we don't have strawberry's would you like to try a different shake". At this point I just wanted to get my money back and leave before anything else happened. I took pictures and videos of this mess of a location if you would like me to provide them. Something needs to happen and I would like to be compensated in some way for this terrible visit!