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CB Dental Services Aspen Dental 1409 Ety Rd NW, Lancaster, OH, 43130, US
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Aspen Dental
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Aspen Dental

1409 Ety Rd NW, Lancaster, OH, 43130, US
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1 complaint
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Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
9:00 am - 7:00 pm
Fri
8:00 am - 1:00 pm
Sat
Closed
Sun
Closed
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1:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aspen Dental - Over charging

Aspen always asks for payment upfront. I had a tooth pulled and two weeks later I had my teeth cleaned. Both of these were scheduled at the same time, and I paid for them both at the same time in the amount of 147.00. 3 weeks later I get a bill and it shows I owe 136.20, And then I get my dental statement from my insurance, and I truly only had to pay 53.00 for them both total. I called to question the bill and I was on hold for an hour, I finally spoke with a representative, and he told me I was wrong even after I said I have the statements in front of me. I asked to speak with a supervisor, and he said there was not one available and even if there was one available, they would tell me the same thing. I again asked to speak with a supervisor he told me to call back later and try to get one.

Claimed loss: 293.00

Desired outcome: To be reimbursed in the amount of 293.00

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