McDonald's reviews and complaints 1
View all 2874 complaintsMcDonald's - Downtown Massillon Ohio McDonalds # 0856
The 2 times we have eaten inside they have messed up our orders. They knock themselves out to help drive through. But little or no help up front. Front service either waits for drinks (from drive-thru), or cashiers do not help and just stand there and watch. Tonight's cashier was new and no one helping or watching him. He rang up our order wrong. (we asked for meals, and we didn't get any fries). Then the person helping drive through gets our order. No fries I tell her cashier didn't know what he was doing. She said new. I said not my problem. She said well you can't have free fries. That's when my husband said we will pay for them, we just wanted meals, and we asked this kid several times are we getting fries, and he said yes. Everyone there needs to be trained. I never see anyone older there working? Where is the manager? Our they all teens? These restaurants have been dirty and full trash canisters too. Not COVID-19 safe.
Gail Bower [protected]
Desired outcome: better training. better front service. better food fries our never hot. and clean the place. who cleans tables there?
Latest McDonald's Reviews
Customer service by employee and managers Mc Donald in Christiansted Vi St croix No products Customer Service 800 244 6227 Treatment a ordering windowGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!