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CB Retail Stores Harbor Freight Tools 4709 Milan Rd, Sandusky, OH, 44870, US
Harbor Freight Tools company logo
Harbor Freight Tools
reviews & complaints
Harbor Freight Tools company logo

Harbor Freight Tools

4709 Milan Rd, Sandusky, OH, 44870, US
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1 complaint
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Website
www.harborfreight.com
Phone number
+1 (419) 557-9696
Category
Retail Stores
Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
Sun
9:00 am - 6:00 pm

Harbor Freight Tools reviews and complaints 1

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6:59 pm EDT

Harbor Freight Tools - customer service

Bought a generator from Harbor Freight on a Friday evening tried to return it Saturday morning because it was to heavy for me to get out of my trunk. Was told 20% restocking fee even if was never open or remove from my vehicle. Was told by store manager their policy was on my receipt. When I mention you don't received a receipt until you purchase product. She shrugged her shoulders. I called the 800 customer service number when I got home. Received a email stating area manager would contact me within 3-5 business days. Still have the generator in my vehicle no call from manager going on 7 business days. Do I return generator for $90 fee as they take it out of my trunk and put it directly back on their shelf for sale?

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