Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Car Dealers CarMax 1121 E Memorial Rd, Oklahoma City, OK, 73131, US
CarMax company logo
CarMax
reviews & complaints
CarMax company logo

CarMax

1121 E Memorial Rd, Oklahoma City, OK, 73131, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.carmax.com
Phone number
+1 (405) 254-2637
Category
Car Dealers
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
Closed

CarMax reviews and complaints 1

View all 345 complaints
ComplaintsBoard
J
1:39 pm EST

CarMax - Get the vehicle I ordered originally

I was 'switched up' on the vehicle I ordered online. I told them that upon delivery. Doors falling off, windshield fogging up, thermostat sticking, smell of antifreeze inside. Looks like it was wrecked at one time. I was in a head on collision and had to purchase vehicle on line with home delivery. I almost nver got the VIN to add to my insurance; apparently because they'd switched them on me. I ordered a 4WD/AWD Grey/White and was brought a Red 2WD. Told me I had a few days to return which I DID, never heard back. I took it back in and had to drive home with windows down just to see out as windshiels was fogging up so bad in a pouring rain. I let them know and NO RESPONSE... a RIPP OFF. Contacting FTC since it was purchased online. Baint and Switch... what they do apparetly.

Read full review of CarMax
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.