Palm Harbor Homes reviews and complaints 1
View all 20 complaintsPalm Harbor Homes - Resolution of issues with plumbing fittings.
We purchased our double wide from Palm Harbor Homes in November of 2014. Set up and move in was in April of 2015. We have had some minor problems such as kitchen drawers breaking of the tracks which we repaired. We also had a leak in a fitting at the washing machine which we repaired. Then on April 15, 2021, we noticed that the carpeting in one of the spare Bedrooms was wet. We called a plumber out who discovered that a fitting in the shower of the second bathroom had failed. We immediately contacted our insurance company and began remediation and repairs. I also contacted the representative at Palm Harbor Homes as we discovered that the fittings have a ten year warranty per a warranty sheet provided by Palm Harbor upon move in. Our insurance covered the majority of our costs. However, we are asking Palm Harbor and/or Wesco Distribution to reimburse us for our out of pocket expenses of $2, 093.12. This figure includes our $1, 000 deductible, $300.12 depreciation, $310 to My Plumber for repairs not covered for the fittings, and $483 depreciation for the mattress and box spring that was damaged. I have all the documentation for these items.
Desired outcome: Reimbursement for out of pocket expenses plus verification of liability for any future issues with the valves within the 10 year warranty period. Plus $2500 punitive damages.
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