Save-A-Lot reviews and complaints 1
View all 275 complaintsSave-A-Lot - Management
This incident occurred today (8-23-2020) at Save a lot (Pittsburgh Commons Save A Lot 2209 W 12th St, Erie, PA 16505). My husband and I went in with my emotional support animal (We have been there 1-2 time(s) before with him and had no issues). The moment we walked in, holding my ESA, one of the employees said "uh no dogs allowed in the store". I let her know that he was an ESA. She proceeded to ask where his vest was. Under PA law emotional support animals are not required to have any certification nor are they required to wear a vest. Employees may ask if it is a service animal and what it's function is. My husband and I continued to walk through the store. We got into isle 2 where another employee was standing at the end staring at us. He turned out to be the manager and he said, from half way down the isle, "I don't allow dogs in my store". The employee had already informed him that my dog was an emotional support animal so he knew full well and still told us he couldn't be there. I have shopped at this location since I was a child. We have never had an issue with my ESA here or at any store thus far. I will never be shopping at Save A Lot again. I was publicly called out and embarrassed. We left claiming we would never shop here again. This caused me a great deal of stress and anxiety. (Reason why I have a service animal in the first place)
Latest Save-A-Lot Reviews
Pick 5 Mix & Match Chicken Wings All produce I am completing about the general manager who's not doing his job at all in any area return policy Customer service at the register.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!