McDonald's reviews and complaints 1
View all 2874 complaintsMcDonald's - Customer service
I visit this McDonalds very frequently. Today, 12/16/2021 at exactly 10:25am I went through drive thru (Knowing lunch starts at 10:30) and politely asked "Are you guys still serving breakfast" and the response I got was "Yeah" I then told the employee that was speaking to me "Okay, that's fine I will just wait a few minutes." I then proceeded to pull into one of the side parking spaces and at 10:33am I went back through the drive thru and before I could say anything the employee proceeds to say "We are STILLLLL serving breakfast" I then make her aware that her Lunch menu is up and she states "there is no control over the board and when it switches over" I am very upset with the way the employee spoke to me about the whole situation which was minor but made into a bigger issue by her lack of professionalism. I then chose to visit a different Mcdonalds that was minutes away and their Mcdonalds lunch sign was up and running and they took my order as this Mcdonalds should have. I will never visit this Mcdonalds again and I will be sure to advise my friends/family as well. We all want good customer service anywhere we are spending money and this was definitely not the case.
Latest McDonald's Reviews
Customer service by employee and managers Mc Donald in Christiansted Vi St croix No products Customer Service 800 244 6227 Treatment a ordering windowGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!