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CB Furniture Stores Regency Furniture Distributing 75 Gateway Dr, Mechanicsburg, PA, 17050, US
Regency Furniture Distributing company logo
Regency Furniture Distributing
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Regency Furniture Distributing company logo

Regency Furniture Distributing

75 Gateway Dr, Mechanicsburg, PA, 17050, US
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10:00 am - 9:00 pm
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10:00 am - 9:00 pm
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10:00 am - 9:00 pm
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4:40 pm EDT

Regency Furniture Distributing - Still waiting for my bed railings to be delivered. It’s been 3 weeks since original delivery.

Ordered a bedroom set from Mechanicsburg store on Jan 29, 2022.

Delivery was 3 weeks ago.

Bed railings to the bed were the wrong color.

Supposed to be delivered the following Saturday

Cancelled due to some system going down.

Been in contact with the Mechanicsburg store, Rhonda and Shannon.

Finally spoke to a sales manager today

Promised a district Manager call me by 6 pm tonight.

When you read the brochure under Customer Service & Delivery Service

I’m not feeling any superior customer service from the warehouse or any management figure at this time.

A manager should have contacted me over a week ago.

If it weren’t for Rhonda, I would have returned my purchase

Desired outcome: I want the bed railings & a monetary compensation. This whole experience has been very stressful.

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