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CB Magazines and Newspapers National Readers Service 1709 South Braddock Avenue, Pittsburgh, PA, 15218, US
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National Readers Service
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National Readers Service

1709 South Braddock Avenue, Pittsburgh, PA, 15218, US
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11:19 am EDT
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National Readers Service - Scam and fraud

During the month of May, I had received a toll-free call on my cell phone on my way back home from work. I didn't get a chance to look at the number and flipped open the phone. On the other side of the receiver I was told that I was chosen to win a $1000.00 dollar sweepstakes. I asked what were the details of the sweepstakes and the company told me the only way for me to enter the sweepstakes was to order some magazines from a partner company of theirs. I agreed because I was looking into some magazine subscriptions at borders. I was immediately switched over to a deep mans voice who asked me how my day was and if I was interested in buying some magazines. I told him I was, but how much was it going to cost me? He talked extremely fast and there was a lot of people yelling and screaming in the background. I asked him where he was that was causing all the noise. He told me there was a party at the pub he was at and he was actually off duty but was making a special phone call for me. Once again, I asked him how much the subscription would cost and suddenly he started talking really fast saying something about 19.99 a month and it would be over a 4 year contract. I agreed stupidly and suddenly he was again talking really fast about something being recorded and I couldn't cancel after making the pact. He asked me to say "Yes" or "No" to the following questions. I listened as hard as I could as he spoke fast asking me if my name and occupation were correct and I responded, "Yes". After he got done with the yes or no questions, he asked for my credit card number and I gave him my debit card number. He also wanted my Social Security Number, but I refused to give it to him and he told me he understood. After he was done, he reviewed my information really fast and I could barely understand what he was saying, so I just responded yes. He then hung up on me and i felt like I was just scammed. About 3 days later, I received a letter in the mail that was about an inch thick crammed with paperwork. I opened it up and it said that I had signed up for some random services I never agreed to such as: ID ALERT, FRAUD PROTECTION, INSURANCE, ect. On all the papers it said I was going to be billed around 39.95 for each month for all these products. I was enraged because I never signed up for these, only the magazines. I had to leave for work so I didn't get a chance to call the company back. The next day I called the number on the paper work that they sent me and I told the woman on the phone my name and that i wanted to cancel my subscription. The lady was EXTREMELY rude and said "OK.." and then just hung up. I was unsure if my subscription was truly canceled, or if I was being lied to. I waited about a month and I didn't notice any more money being wired out of my account...Until the 15th of the month came around and I was billed 59.65 from two different places, none that actually came from the location the man told me of! I watched my account and it was being drained every 2 days instead of only once a month, and it was no longer 19.99, it was 69.00! I called the number the company gave me again and I told them that I canceled my subscription 2 months ago and I was still being billed. They told me they would switch me over to their supervisor and the problem would be handled. In the background, I could hear screaming again and people saying things such as, "YEAH MAN, WOO, ALRIGHT" the person who answered the phone and didn't give me her name when I asked her, she just changed the topic onto what I was asking her about. I told her I can celled my account and I was still being billed. She told me she was sorry about that and she would get to working on that. I told her thank you and then she started talking really fast and saying things like, "Instead of canceling your payments, since you made a recorded pact, you have to finish your payments and then it will be renewed." I told her over and over that I WANTED TO CANCEL! She kept pushing me and pushing me to not cancel the account and she would just lower the payments. I asked her how much she would lower the payments and that I was angry because I NEVER received any magazines from them. She asked me how old I was and I told her 19. She said I had to be 21 to have the payments lowered anymore, so she said she would put on my application that I was 21. I didn't think that was even ILLEGAL! She said she could lower my payments from 69.95 to 59.30 for 30 months. She didn't speak slow, as normal. Suddenly I was in another recording pledging my pact I could hear kids screaming in the background and I asked her what was going on, she told me there was a party in the office and she was making a special call for me. I then KNEW I was being scammed. The lady didn't even give me a chance to say anything and was getting pushy about me answering yes or no. She rambled on and I didn't understand a single word and when I asked her to repeat, she got rude and impatient. I also was getting fed up with these people. I just hung up. After that incident, I WATCH my bank account and suddenly I was being billed from FOUR different locations again! I called my bank and disputed the charges I could. I asked my grandfather what I should do, because no matter how many times i call asking to cancel, they always pushed me into lowering my payments. He told me to call the Attorney Office in your state and report them. Before I made this report, I called a day ago to speak to the company about canceling again, but the lady who answered just got rude with me saying I couldn't cancel because I wasn't done with my payments and just hung up on me. I want to put these people behind bars. I am not the only one they have scammed. I have read online complaints about this company on how they always charge more then they say they are and go by 3 different names. I feel that I have been unfairly cheated out of my money and I just want them to stop billing me. I am fresh out of high school and I don't want my credit to be bad before college. Please help me to solve this problem. The address for the company is as follows: National Readers Service 1709 South Braddock Avenue #166 Pittsburgh, PA 15218 Phone number: [protected] Open Monday-Friday 9am-8pm

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Cindy8413
Norfolk, US
Apr 25, 2011 9:22 pm EDT

I worked for this scam company for 3 days, and the loud noise is the call center. It is total chaos! they told us to talk fast and sound urgent so people will impulse buy and not think to hard about the REAL price of their magazine subscription. I quit because they were mad at me for not pushing the issue when people told me they could not afford it or were just not interested. I said I will ask again may once or maybe twice but I WILL NOT KEEP ASKING UNTIL THEY BUY OR HANG UP ON ME! I said I do not like that to be done to me and I will not do it to others. They said all sales are like that. The said have you been to car dealership? I said the difference is I went there looking for a car, so I really want to buy a car. this calling people at home for something they do not want and I am intruding on their personal space! I should have known they were a shifty company when I applied because the ad said %10.00 an hour and when i got hired I was min wage and i hade to make 30-40 sales per week to get $10.00 an hours. My apologies to every one I called! I am in desperate need of a job, but not enough that I will cheat people out of their money and be a nuisance!

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FLBchsCricket
North Redington Beach, US
Sep 29, 2010 8:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Don't even get ME started! I, too, was duped. But they have started a new tactic...going by 2 names to get you to pay, and showing 2 different totals, hoping you'll be gullible to think, "Oh God, I signed up for 2 of these!" However, when pressed you get the same service date. Hmm.

Lookout not only for National Readers Service but ALSO Midwest Publishers Inc.!

Better yet. Just don't do it! If anyone does a cold call to you tell them to take your name off their list as that is the law. If you are already on the DO NOT CALL list tell them that and that they just broke the law. See who can hang up the fastest then!

Wish I had been the wiser back in March. Still fighting my strategy using the BBB, FTC, State AG, Consumer Affairs, and the list goes on. The more complaints I can file (and print to send to these 2 companies in response to their bully tactics) the better off I hope we will all be in the end. If they took you for a ride, file away too! Thanks D for all your suggestions at your blog! Everybody should go there!

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Claire
Coventry, US
Oct 20, 2009 1:17 pm EDT

Well I completely agree with taking these people to court! They are scamming anyone they can. I've been dealing with them for several years now. The first time I just paid it no big deal. I was young and didn't pay attention. This time around they tried to tell me I hadn't fully paid for my subscription. I want the money back that they took and I want them shut down. If you look at the other National Reader Service complaint boards many of us have talked about filing a complaint with the Attorney General.

At this point I don't want to see anyone else scammed. They need to be shut down for fraud!
Kristina,
This time I've been fighting with them for two years. They have threatened to take me to court and play the tape (of which I requested a copy) and ruin my credit. Since this incident in October of 2007 there has been nothing on my credit reflecting this company or any of their umbrella companies. Stay strong and don't give in to them.

Claire

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don222
US
Sep 28, 2009 12:14 am EDT

sorry you could contact the PA.BBB and register your cell all on line. just do a goggle search. thank-you, sorry i forgot to mention that, i was getting steamed up. best wishes

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don222
US
Sep 28, 2009 12:10 am EDT

I got scammed last year. I think they were the same people, different name. They talked fast also, and they recorded me. I had a gut feeling it was a scam, but they called me on my cell, telling me I won a trip. I asked them how did they get my number etc. they told me from my credit card company and it’s affillates . So I thought it was legit. They got me for several hundred of dollars. And I get magazines that I don’t read, and did not get my Vegas trip. Didn’t get no refund, even when they reported to Better Business guys. O.K besides reporting them to the attorney office, you sould report them to the BBB in their state Pittsburgh PA. Next register your cell number to do not call list. Next close your account and open up a new one, tell them you got scammed, and they have your info. I hope this help you out and I hope this info. gets to you. Some guy is trying to gather all the people they scammed and take these guys to court, this was when I was trying to get help from other people, using the internet. The problem is that they keep changing their name, and location. I hope you’re a real person and your situation is not fictional. And you guys(Scammers) just post this to do research. If so, you guys need to get an honest job, and work for their money like everyone else. Stop doing these evil things, everyone is suffering from the economy. I got a feeling you’re a real person, I posted the same long story. I wish you the best.

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D /
US
Aug 15, 2009 11:38 am EDT

Kristina,
National Readers Service scammed my 19 year old in June 2009. I filed a complaint nearly identical to yours yesterday. I don't know if this is an option for you, but talk to a parent if you can. Also specific suggestions for dealing with this scam are on my blog www.theNRSscam.blogspot.com
Good luck! D/

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