Sally Beauty Supply reviews and complaints 1
View all 186 complaintsSally Beauty Supply - horrible upper management
This is the truth so help me god. I was a manager at Sallys and it didnt take long to understand how poorly managed this company is. The top concern of this company is how cheap can we hire for the most work. Managers are expected to work 45-80 hours a week depending on staffing issues. And there are always staffing issues. None of the managers dare to speak up while employed for fear of losing there jobs. But many have the same complaint. They are over worked and severely underpaid. It would not be uncommon for a manager to work months at a time with no days off. Vacation is earned but rarely taken because you cant get help to cover your store when your gone. So you end up either using your vacation a few hours at a time or lose them. Your Dm and Tm are the most unhelpful people you would ever know. There job is to leave nasty voice mails about how you or someone else isnt pulling there numbers. Rumors run rampent through districts fueled by the DM. You are harrassed and threatened at nearly every visit. I personally had to call Human resources just to get her off my case. I ran excellent numbers best in my district yet they will pull a complaint from somewhere to make sure you are left feeling like crap. No hand holding as they call it is permitted. No compliments, no recognition. The only words of encouragement are...ITS YOUR JOB!
I left this company and I also left good managers behind. These poor ladies are legally slaves to this company with no way out. If anyone has a heart investigate this company and interview these managers anonymously for they fear retaliation from the company. I know I didnt have a voice till after I left. My prayer to anyone out there with the ability to make a differance is: PLEASE HELP THOSE THAT CANT HELP THEMSELVES! I pray this company falls for the horrible treatment that is covered over and hidden behind loop holes and lawyers.
The complaint has been investigated and resolved to the customer’s satisfaction.
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