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CB Casual Dining Olive Garden 1001 Baltimore Pike № 1B, Springfield, PA, 19064, US
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Olive Garden
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Olive Garden company logo

Olive Garden

1001 Baltimore Pike № 1B, Springfield, PA, 19064, US
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2 complaints
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Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 11:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 10:00 pm
ComplaintsBoard
L
2:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Olive Garden - horrible waiter!

The Olive Garden in Springfield pa sucks! I will never ever go back to that location! The waiters name was Amanda. She was the worst. First we sat down and they sat us for 2 in stead of 4. When I told the waiter about getting more utensils she said sure not a problem, took our drink order and our appetizer oder. I ordered the mozzarella sticks without Alfredo sauce on it cause it hurts my stomach. We have still yet to more utensils at this point still. Our appetizer came out quick but it was wrong cause it had the Alfredo sauce on it. She said yeah I forgot you asked without it. That took 20 mins to come out. We ordered our food. We were supposed to get 4 soups she brought out 3 and said idk you needed a forth.. like what? Seriously.. our actual food came out before our actual meal which is ridiculous... then the waiter went missing for a good 20 to 25 mins our table and the table next to us both needed her... other waiters were trying to find her and the manager no one could. The other waiters were helping us and get what we needed... when they finally found her she came over BUT DIDNT APOLOGIZE! Like what.. she said do you need anything else I said yes my check... we left her a 9% tip which I never leave anyone! Worst experience ever! Something needs to be done about her!

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3:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Olive Garden - service

2 weeks ago I took my family and 2 grand kid to dinner at Olive Garden. We love it there and go often.
We were seated at waited 20 min for soup and salad and drinks came in to us but 1/2 of the order. We asked for breadsticks and plates. Then asked again for the rest of our drinks. Finally they came out about 1/2 hour. Our server never came back to check on soup or bread sticks, so we let the soup go. The food came out and they were 2 orders short on the large chicken parm. They said someone took them and they came out with the regular size. After dinner was finished we were there 2 1/4 hours! I can't believe this. The server seemed over whelmed and stayed away and I think there must have been problems with the kitchen. I love Olive Garden and hate not to go back again. I though I would let you know about this Very bad Night. Thank You

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