Menu
For Business Write a review File a complaint
CB Energy and Power AmeriGas Propane 1495 Rockdale Ln, Stroudsburg, PA, 18360, US
AmeriGas Propane company logo
AmeriGas Propane
reviews & complaints
AmeriGas Propane company logo

AmeriGas Propane

1495 Rockdale Ln, Stroudsburg, PA, 18360, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Category
ComplaintsBoard
M
10:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

AmeriGas Propane - Delivery

On 12/15/2020 I purchased $400 of propane gas which was suppose to be delivered between 12/16 and 12/24/2020. It is now 1/8/2021 and I still don't have my gas. I have completely run out of gas over a week ago. I have been calling about my delivery since 12/24/20. Every time I call the customer rep tells me they will send my delivery to escalation unit which is suppose to come out within 24-48 hrs. I have received the same message 11 times and yet I still have no gas. Temperatures have been in the 20"s at night and the temperature inside my house has dropped to 45 degrees. I don't know what else to do.

Desired outcome: Delivery of gas and a credit since I had to go and purchase space heaters, kerosene heaters and order 3 meals( for 4 people) a day for the last week

Read full review of AmeriGas Propane and 1 comment
Hide full review
1 comment
Add a comment
M
M
Marylou49
Albemarle, US
Jan 08, 2021 1:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We are having the same problem, ordered 12/11 for delivery by 12/21, called at least six times, tried the email, no response as yet, did the chat yesterday when it worked. Told “tomorrow “, and expedited, still nothing. And we turned it off at two percent to avoid a safety issue .

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.