Kost Tire & Auto Service reviews and complaints 1
View all 8 complaintsKost Tire & Auto Service - Charged or putting under warranty battery in car that was not even needed
I had a battery in my car that was under warranty, which was bought at a nearby auto parts store. I had taken my car in for an alignment, that is it. Kost stated I needed a new battery, which the battery that was in there was fine and still under warranty. They went over to get the replacement battery at the nearby auto parts store which was under warranty, and installed it in my car. I was then charged $67 dollars for what should have been a free installation for a under warranty battery. If I knew they were going to charge me, I would have just let the auto parts store do it for free. I feel that because I am an elderly female, they took advantage and just wanted to charge me for something not needed.
Claimed loss: $67
Desired outcome: I want the money refunded to me, that they charged for an unnecessary battery installation that should have been free.
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They literally broke my car after spending over 3 grand there and then having it for two weeks. Charged or putting under warranty battery in car that was not even needed On October 22, I had a scary incident while driving home from work on Route 80 in East Stroudsburg, by Exit 305 I took my car to Kost tire cuz it broke down Kost is an authorized dealer, enabling warranty claims for my tiresGiving a Voice to Consumers
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