Save-A-Lot

3/24/2020

Good morning my name is Blanca I been visiting this store for almost 3 years
as you know we are having difficulties, I have a family of 5 I have diabetes and other medical problems plus I have three kids with asthma, as you can see in the news things are not getting better. 3 weeks ago we bought groceries from Walmart and we are 8 family members in total including a 2 year old baby

My husband and my daughter who is 17 years old consider a minor, went to Save a Lot and bought some groceries, they bought supplies to last at least 3 weeks, we are afraid to go out side not because we are illegal, good thing we all are US Citizens my three kids born here is because of this virus that is going around.

I will like to know what is the limit of groceries that people can buy if we are a family of 8 what is the limit that can we buy, and I will like to ask to cashiers and managers not to cover each other when they mistreat a customers specially in this dangerous time, the cashier yell to my husband husband because of the items they bought and the cashier graved the shopping card out of my daughter's hands in a very rude way and kept yelling to my husband and mistreat my daughter, they asked for the manager and he also yell and them and mistreat them this happen today between 11.00 a.m and 12.00a.m my daughter called me crying and she said mom be try to by the groceries that can last three week I do not want you to go out I am afraid you can catch the virus and died, my daughter explains the manager why they bought those supplies.

I there is a limit for customer put a sign and telling customers their limits and this is not the first time this happen in the summer time I was mistreat too but I kept quiet but not this time. cashiers and managers need to put a sign at the door so customers can read not because we are Spanish that does not mean we can not read English.

I am very disappointed and my daughter who is 17 a minor child ask the manager in a polite way because she has manner and she is a student with A all classes and honors too she asked him why there was not a paper at the door and he never answer her question and walked away turning his back to her. I am not going back to that store ever again and they need to respect people even if the customers are green color we all customers need respect. specially in this time we do not need and I am not going to accept mistreat because of color or race. sincerely Blanca [protected]