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CB Beauty and Well-being Sun Tan City 295 Paul Huff Parkway, Cleveland, TN, 37312, US
Sun Tan City company logo
Sun Tan City
reviews & complaints
Sun Tan City company logo

Sun Tan City

295 Paul Huff Parkway, Cleveland, TN, 37312, US
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1 complaint
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Website
www.suntancity.com
Phone number
+1 (423) 479-2991
Category
Beauty and Well-being
Working hours
Mon
8:00 am - 11:00 pm
Tue
8:00 am - 11:00 pm
Wed
8:00 am - 11:00 pm
Thu
8:00 am - 11:00 pm
Fri
8:00 am - 11:00 pm
Sat
8:00 am - 10:00 pm
Sun
10:00 am - 10:00 pm

Sun Tan City reviews and complaints 1

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K
9:56 pm EDT

Sun Tan City - customer service/wait times

I have been a Customer for close to 10 years. I moved from Dalton to Cleveland and found it convenient to continue tanning at Suntan City here in Cleveland, TN. Convenient is not even close! Not only do you have extremely long wait times (even if you check in with the app), but the customer service is terrible. The teenage girls have poor customer service etiquette. I rarely see adults in the salon guiding them. Beds are dirty when I go to get in them, lines are backed up, and they are constantly pushing customers to buy products (which is why the lines are so long). Hope was at the front desk tonight and I am so glad I left without giving her commission from any of my purchases! Unfortunately there aren't many tanning salons in Cleveland or I would have left Suntan a long time ago!

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