Logan's Roadhouse reviews and complaints 1
View all 147 complaintsLogan's Roadhouse - food and service
Hello my name is Khristyn, I am complaining about the Logans Roadhouse service in Abilene, Texas. Attached there are three pictures that indicate rushed service. In my salad, there were no croutons there where pieces of wet bread in my salad, for two the salad looked extremely old and had a foul odor. The main course was teriyaki chicken over a bed of rice, there was no bed of rice as seen in the second attached photograph and the piece of chicken was extremely dry and hard. Is this really how Logan's service is because if this was my first experience at Logan's you guys would not see me back here. This is absolutely ridiculous! I am from Fort Worth and they have exceptional service there they also show you, the food before you take it home, which Abilene Logan's did not. Service is not always rushing a job and receiving money the food industry is about giving people what they paid for as well as giving them what you would expect if you were out eating. And the worst part is your rolls are supposed to be your signature but hard as a rock rolls should not be an exception. This is beyond ridiculous, you guys need to look for new chefs and management because this [censored] reflects back on corporate.
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