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CB Make-Up and Cosmetics Sally Beauty Supply 1212 Looney St, Brownwood, TX, 76801, US
Sally Beauty Supply company logo
Sally Beauty Supply
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Sally Beauty Supply company logo

Sally Beauty Supply

1212 Looney St, Brownwood, TX, 76801, US
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1 complaint
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Working hours
Mon
10:00 am - 7:00 pm
Tue
10:00 am - 7:00 pm
Wed
10:00 am - 7:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 7:00 pm
Sat
10:00 am - 6:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
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9:43 am EDT

Sally Beauty Supply - Customer service or lack there of from the sales clerk

05/06/21
I went to your store location in Brownwood, TX. to buy rice water. As I was browsing I over heard the sales lady telling another customer about this product. So I went to get assistance from the clerk about the same product. Since the clerk was ringing the customer up, I thought I would wait for her to complete the transaction. The sales clerk asked what I wanted, then proceeded to point in the direction of all of the products stating, "you dont need to wait for me the products are over there." A different sales clerk overheard the conversation and stopped what she was doing to assist me. This is the 2nd incident that the same sales clerk at this location has refused to assist me while giving me back handed comments. The first time was when I went to this location to buy weave glue. When I advised her that I would needing this product, she informed me that, "if its not on the shelf, then they dont have it. Then she proceeds to tell me"yeah, all of you getting your stimulas have bought us out of weave and weave glue." I normally shop in this store often. However, I have since decided to take my business to people who are curtious and respectful.

Cheryse. White

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