Paul Mitchell reviews and complaints 1
View all 72 complaintsPaul Mitchell - Cosmetology program/financial aid
I went to PMTS Dallas in [protected] and ended up dropping out around the time covid hit since I was pregnant, and I had been working in da daycare and could no longer afford the co-pay I had in order to go to Paul Mitchell because I did not qualify for enough financial aid. When I started, they let me know if I drop out before 750 hours, I owe half of the Tuition cost but if I drop out after I owe the full $20,000. I ended up dropping out at 740 hours but when I did that, they informed me since I had missed some hours that I had technically hit 750 hours that I know owe them a little over $7,000 and it had to be paid within two years. I could not afford to continue to go to school and I was pregnant with the beginning of Covid. I had no other option. I unfortunately still have yet to pay it off. I pay it as much as I can, but I still have the student loans I used to pay as well. I also cannot go online and see my balance or my payment history since I do not have a student ID anymore. I have called for the past year over and over and no one ever answers, or I just get sent to a bunch of people and still get no help. I am now stuck with this debt that I have no idea how much is left or when I am just one day going to see it in collections. It is nowhere to be found I can see my student loans on my credit history but not this one. I don't even know if the payments I am making are going to my actual debt. I don't get bills or emails or updates. It's almost like this debt never existed except I have been paying for it for 2 years.
Desired outcome: I would just like someone to contact me and help me set up some type of payment plan as well as being able to see the balance and my payment history. Or if the debt has been forgiven due to covid someone let me know.
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