Menu
For Business Write a review File a complaint
CB Insurance Services Conexis 2323 Bryan St, Dallas, TX, 75201, US
Conexis company logo
Conexis
reviews & complaints
Conexis company logo

Conexis

2323 Bryan St, Dallas, TX, 75201, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
N
11:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Conexis - cobra

I've been trying to get through since March 1, 2016 because the wageworks site will not allow me to log in. I've been sent reset passwords at least three times and when I try to log in with them either the site will fail when I try to reset my password or it will lock me out. I've been on hold for 45 minutes today and gave up. Called back and have been on hold for another 30 minutes! I need to submit an employee who resigned on February 29 to Cobra and cannot get through!

Read full review of Conexis and 2 comments
Update by Nancy Dobbins
Mar 22, 2016 8:58 am EDT

Thank you for your comment. I still haven't been able to get in and as far as I know my contact at AR BCBS hasn't been able to resolve the issue. I never had problems with Ceridian either and want them back!

Hide full review
2 comments
Add a comment
D
D
Debbie E
US
Mar 23, 2016 1:43 pm EDT

Same here. I need to get new rates added and submit employees names and set someone up on Cobra coverage and I cannot
get through to them...On hold for over an hour and hung up several times..

S
S
Sandy WGMD
US
Mar 22, 2016 8:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have also been trying to log on since March 1, 2016 so that I may submit an employees name for Cobra coverage. Each time I try the system tells me that my account has been suspended. Tried calling customer service numerous times - I am put on hold for hours - except for today - where I was told to leave a message with my name, number and business name - only to be told that the mail box was full and not accepting any more messages. What are we supposed to do? So far I am not impressed with Wage Works/Conexis. I never had any problems with Ceridian...

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.