Extra Space Storage reviews and complaints 1
View all 151 complaintsExtra Space Storage - 100% increase in monthly rent
5/18/23-Have been renting 10x10 since I arrived in Dallas, Jan. 2020 price was $80 per month. Following year 2021 received notice rent 100% rental increase to $160 per month. Negotiated to $135. I challenged them to show me any inflation, cost increases to utilities, property taxes etc. To justify the 100% rental increase, which they could not. Today, I received a call that they received my $135 payment, but my new increase was $235. Another 100% rental increase. Have not received the 30 notice and even if I did the increase is outrageous. I'm planning to travel the world in sept. And am conflicted on moving my items elsewhere or suffering another insane increase at their discretion since they are month to month. Filing a formal complaint again, because I see this as gouging. Not going without a fight. Join me! Help me call them out!
Desired outcome: A modest increase say to $150, but not this. They are scammers and greedy.
Latest Extra Space Storage Reviews
Florence Ky location Rodent infestation/unfair billing practices and price inflation Jamal and customer service How this place scammed us and stole everything we had A Trusted Partner for Your Storage NeedsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!