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CB Retail Stores Hobby Lobby Stores 14858 Preston Road, Dallas, TX, 75254, US
Hobby Lobby Stores company logo
Hobby Lobby Stores
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Hobby Lobby Stores company logo

Hobby Lobby Stores

14858 Preston Road, Dallas, TX, 75254, US
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1 complaint
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Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
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T
3:09 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hobby Lobby Stores - rude manager

The manager, Randy, was rude and unprofessional the manner in which he explained a store policy...Not to me, but the customer in line ahead of me. She questioned the clerk about use of two separate coupons on two separate items. The clerk called Randy, the manager over and he stated in a rude voice, tone and manner the store policy. ( I am not arguing the policy but the manner it was delivered) the customer commented on his rude demeanor and I could not help but chime in. He commented back to me, "well, you just don't like it that your friend can't use the coupon..." I stated to him she was not my friend and that I didn't even know her. Honestly, they claim to be a Christian principal company and this was far from even polite behavior. Buyer beware!

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Jennifer Irish
US
Dec 21, 2015 12:48 am EST

It explains right on the coupon, so when you hear the customer's ask over and over again throughout the day... it is frustrating no matter where you work.

Why The Long Faces
Why The Long Faces
US
Mar 29, 2013 6:10 am EDT

It was none of your business. You speak of Christian values but you lack them yourself. Pot, meet kettle.

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