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CB Residential Rentals YES! Communities 14311 Skyfrost Drive, Dallas, TX, 75253, US
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YES! Communities
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YES! Communities

14311 Skyfrost Drive, Dallas, TX, 75253, US
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1 complaint
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Website
www.yescommunities.com
Phone number
+1 (972) 286-0001
Category
Residential Rentals
Working hours
Mon
9:00 am - 6:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 2:00 pm
Sun
Closed

YES! Communities reviews and complaints 1

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11:38 am EDT
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YES! Communities - Standing water from my neighbors

March 27, 2020

My name is Yolanda. I live in Oakwood Cove in Dallas Texas. My neighbor has a water issue with waist water, which has come to my side and underneath my home which is paid for. Misty the manager said there's nothing she can do because it is the responsibility of the home owners. Well I and my family are suffering for my neighbors problem. You would think YES would make an exception since they are responsible for problems on the lot. This is ridiculous. I've lived here since 2008 and I can't get help for a problem that's not my own. And this has been going on since November or December. I've attached pictures. And I called the Yes corporate number it's not working. [protected]

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YES! Communities - Standing water from my neighbors
YES! Communities - Standing water from my neighbors
YES! Communities - Standing water from my neighbors
YES! Communities - Standing water from my neighbors
YES! Communities - Standing water from my neighbors
YES! Communities - Standing water from my neighbors
YES! Communities - Standing water from my neighbors
YES! Communities - Standing water from my neighbors
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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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YES! Communities representative's response
Mar 27, 2020 4:30 pm EDT
YES! Communities customer support contacts
Phone numbers

+1 (303) 483-7300

Address

1900 16th Street, Denver, CO, 80202, US

Website

www.yescommunities.com

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Please know that the community management sent the maintenance team to look into this issue a few times over a month ago to check on this issue. The resident was working on fixing it and the maintenance team assisted to let the resident know where the problem was and the resident assured the community they would get it fixed. The community management team also spoke with neighbors to let them now what they were doing to help. Unfortunately, a short time the resident was in an accident and the community was not aware the issue hadn't been resolved. That being said, the community management will have the maintenance team go check it out again and see what they can do to help fix this issue.
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