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CB Restaurants and Dining Chipotle Mexican Grill 13313 Fm 1960 Rd W, Houston, TX, 77065, US
Chipotle Mexican Grill company logo
Chipotle Mexican Grill
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Chipotle Mexican Grill company logo

Chipotle Mexican Grill

13313 Fm 1960 Rd W, Houston, TX, 77065, US
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1 complaint
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Working hours
Mon
10:45 am - 10:00 pm
Tue
10:45 am - 10:00 pm
Wed
10:45 am - 10:00 pm
Thu
10:45 am - 10:00 pm
Fri
10:45 am - 10:00 pm
Sat
10:45 am - 10:00 pm
Sun
Closed
ComplaintsBoard
N
1:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chipotle Mexican Grill - Uncooked food

I visited chipotle on january 22, 2010 with some friends for lunch. I have frequently eaten at this particular location at least 2 times a week. On this visit, I had to wait on the steak to finish cooking. However, the server was in a rush to get the food out, the steak was raw. It was red and the server argued with me that the meat was cooked and it was medium.

The supervisor/manager overheard the entire conversation and did not interject and resolve the situation.

I will not frequent this location for a while. They do not care about their customers or good customer service.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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