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CB Utility Services Gexa Energy 20455 TX-249, Houston, TX, 77070, US
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Gexa Energy
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Gexa Energy

20455 TX-249, Houston, TX, 77070, US
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2 complaints
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12:48 pm EDT

Gexa Energy - Over charging

They deceived their rates when I signed up it changed 2 times 2bd 2b 669.00 dollars there is no way I am using 3665 kwh a month they lie cheat and abuse I am a single mother they are using us to use the government I have emailed them and made serval complaints they had someone come out and check it out all they did was turn the electric on and off from outside and left that was it now I don't think that was a good check at all I think that was an ok I was out there nothing is wrong please pay this ungodly amount and well do it again next month what am I going to do I cant pay 669 for a 2bd apartment hell that's half of my rent payment I wont stop until this is figured out city code epa all that i'm calling any and everybody I cant allow this company to do this to me

Desired outcome: out of this outrageous bill and contract

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J
10:08 am EDT

Gexa Energy - Electric utility

Gexa billed us $360.00 after a disconnect request was acknowledged 7 weeks ago. talked to Philip cp36c (id number) and was left on hold.

Gexa ignores disconnect requests and even account closings, and hopes to get revenue by repeated billing.

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