T.J. Maxx reviews and complaints 1
View all 511 complaintsT.J. Maxx - service
I was on the men lotion department and one item was marked down because the plastic that protect the cream bottle was half ripped off then I just take the litle piece of plastic that was on the top of the bottle and the employee with the name Sonia coming with bad maners and said to no open the bottles, I explain to her that I didn't opened the bottle That I just removed the extra plastic that was covered and she still with the presure that no open the bottles.
I just feel discriminated at that moment then I request te manager, she arrived and apologied by her manners.
The cashier that I din't notice her name said to me that if I want to return the cream I can do it because was already open item and ecause, is, less than $5 I can get my money back with a sarcastic actitud.
That's no the customer service that I expected from tjmaxx I like any customer deserve respect, and is doesn't matter the price of the item they need a better customer service .trainig
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