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CB Retail Stores Walgreens 9329 Katy Fwy, Houston, TX, 77024, US
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Walgreens

9329 Katy Fwy, Houston, TX, 77024, US
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8:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walgreens - attitude

First of all this store is the worst drugstore I have ever been too. They are never prepared with your prescription they always act like they are on their computer screen and they have a prejudice towards white people because they think the world owes them something because they are black. I asked them to loan me one pill (Zoloft) which I have been prescribed for over 20 years. It is very important with this medication that you do not skip a day. I have had this particular prescription refilled at this location for over 10 years but they said they could not loan me one dose because it is against the law. That is fine but the regualar pharmacist has always loaned my medication while they get in touch with the doctor to get authorization to refill my order. I ordered a refill for this preciption 4 days before a ran out so I would have this all straight when I would need to have the refill, but this location never informed that the dr. Denied it they just made it inactive and just left me to deal with it on my own. I am not a bitter person but I would like to sue their # because they are incompetent and should not be allowed to dispense medication to people. Never goto walgreens because they dont care about their customers! This is not over!

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Engineerswife07
Wahiawa, US
Apr 04, 2011 10:28 am EDT

When and if they do "loan" medications, they usually take what they give you out of the next one they fill for you. And if it is against the law, the customer should not be persecuted for it they are not the ones doing it the pharmacist is.

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SrPharmTech
Muncie, US
Mar 17, 2011 5:17 am EDT

Yes, they often will give you an emergency supply, however, they are not legally required to do so. If you abuse this privilege (for example, always wait til you have no pills left to request a refill) then they may decide not to.

Also, I doubt they "pretend to be on the computers." I work in a pharmacy, and it gets really busy and I often have to multi-task, typing in new prescriptions for waiting patients while helping patients at the counter. Everyone seems to think they are the ONLY patient in the pharmacy.

And one day without Zoloft won't kill you..I used to take it, so I know.

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Cap44
Lol, US
Sep 27, 2010 8:02 am EDT

You are all super bad at this...the internet should be shot or at least put back into goverment controll. at least we wouldnt have some of you dumb [censor] running around.

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sickandtiredeveryday
Houston, US
Aug 22, 2010 7:20 pm EDT

If you have the same prescription at that pharmacy, say you get it on a regular basis for years, then yes they will ususally give you two days loaner. That is what it is called loaner. I have recieved them occasionally for different medications.

Leave walgreens, take all your medications and transfer them somewhere else.

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178497
Providence, US
Aug 19, 2010 8:20 pm EDT

Zoloft is not controlled, however, it is used for depression, so it shouldn't be a drug that is "loaned" out all of the time. By the way, it's called an "emergency supply", and you're lucky because no other chain pharmacy does that ( I know!)

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RestlessHeart
Madison, US
May 19, 2010 7:15 pm EDT

Kix...it wasnt the loan of a med I remarked on though I was prolly unclear. The remark was on the word itself...loan implies you will give it back or replace it when you're done with it. Kind of hard with a med.

My pharmacy does actually give me a couple to get me thru til a new script is called in if things work out that way..so...yes...I know they do it.

I just think the original poster needs to seriously chill out

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KixStar
Your mom, US
Apr 17, 2010 4:59 pm EDT

RestlessHeart: Pharmacies will give patients (that they know and see regularly) a couple of days worth of pills and then take those out of the total amount when they either get the prescription in or the patient comes up with the money for it, or whatever the problem may have been.

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RestlessHeart
Madison, US
Apr 16, 2010 6:43 pm EDT

How exactly do you "loan a pill"? Its not like you can give it back when you're done with it. You need to settle it down there little one. Looking for a lawsuit because YOU failed to have your doctor call in a new script? Wooooooo get right on that one cupcake...let us know how it goes for ya. DOOF!

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KixStar
Your mom, US
Apr 10, 2010 11:49 am EDT

Lindagale: Actually, you're completely wrong. Here's the definition of narcotic- http://www.merriam-webster.com/dictionary/narcotic. The word narcotic refers to pain killers. Where you said "any controled substance is a narcotic" is true. But Zoloft is not a controlled substance. Zoloft is for depression. Things like Morphine, Percocet, Vicodin are controlled.

And how do I know these things? I work in a pharmacy.

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LINDAGALE
US
Apr 10, 2010 12:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

kixtar: any controled substance is a narcotic. And no reputable professional would lend drugs to people! THAT IS ONLY DONE IN OLD ANDY TAYLOR RERUNS! LOL and how would you happen to a NOSE it all about drugs and narcotics are you an expert on drugs and the laws surrounding them? and you should chill out, right after you KISS MY ROSY RED ###, SWEATIE!

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