Menu
For Business Write a review File a complaint
CB Restaurants and Dining Godfather's Pizza 8650 N Sam Houston Pkwy E #110, Humble, TX, 77396, US
Godfather's Pizza company logo
Godfather's Pizza
reviews & complaints
Godfather's Pizza company logo

Godfather's Pizza

8650 N Sam Houston Pkwy E #110, Humble, TX, 77396, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 11:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 10:00 pm
ComplaintsBoard
D
8:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Godfather's Pizza - Rude customer service

On 8 July 2021 I visited The Godfather's pizza location to pick up a jumbo beef pizza that I had ordered by phone. The young lady that took my order was very helpful and professional. However, when I arrived to pick up the pizza the weather was bad which may have had some bearing on my credit card not working. The young lady at the register ran the card twice and it was declined both times for both of my cards. I asked to speak to the manager and an individual by the name of Eric Collins who was very rude and unprofessional. Mr. Collins ran the card and stated it was declined. I told him that there must be a problem with the machine or the weather because I had $15, 000 on my bank card. In response he made a loud statement "He docents have money on his card". I immediately asked if there was an ATM machine near and went to the machine to retrieve the money. Upon return I mentioned to Mr. Collins that he should not assume that a customer does not have money and should be more professional. He responded, "This machine runs on satellite and unless you are NASA there is not interference.

Desired outcome: This individual should not be a manager and sets a bad example for the company. This individual should not be in customer service of any kind.

Read full review of Godfather's Pizza
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.