Planet Beach reviews and complaints 1
View all 17 complaintsPlanet Beach - Extremely rude front desk clerk, broken equipment
I have been a member since 2009. I joined because of the Infrared therapy offered in the Contempo Spa package. It was sold in 2010 and the new owners do not maintain the business very well. They had towels with holes in them, they were so old and over-washed.
The equipment breaks down and they do not maintain the beds. This makes me think that they are also very dirty and could possibly spread disease.
When I mentioned this to the front desk clerk, Lauren King, she was so embarrassed by the honesty of my report, that she started yelling at me that it wasn't true because she was trying to get new people to sign up. She was stressed to sell her memberships everyday and would rather lie to customers and trick them into the deal, rather than offer a better solution to me.
She was young, and inexperienced in dealing with the public. She started avoiding me and then ran to the back of the store when I was leaving. I asked for a form to terminate my membership.
She got very nasty after that. She yelled at me to leave the store. 'GET OUT'.
Latest Planet Beach Reviews
shelly, the manager of planet beach in st. george, ut 84790 claims that I owe the company $70 in dispute charges. membership cancellation-still charged Membership Rip off Charge to my card without askingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
i paid my pogo fee on 11 /17/2010 why was i shut off.it was takingout of my checking accout for one year why was i shut off