The Pep Boys reviews and complaints 1
View all 550 complaintsThe Pep Boys - Wheels
They did a balance and a few other things but I noticed I am missing the headlight panel cover. It protects from water and debris. This is right under my batter! I feel unsafe and I trusted these people. I will never go back to that place. I rescheduled twice after making an appointment stating i’d wait for my car and then I wait for my service only to find that they didn’t put a critical part back on my car. I’m only glad I caught this before it rained and I needed to go somewhere. I’m the photos you can see my fingers where the tires are.
Desired outcome: I want a refund asap or my panel found asap. And in addition. Any debris to be cleaned out and an inspection - AT ANOTHER LOCATION - for any damages.
Latest The Pep Boys Reviews
Lower engine mount/customer service cv axle Oil Change Customer service Alignment serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!