Firehouse Subs reviews and complaints 1
View all 48 complaintsFirehouse Subs - Sandwiches made wrong
I called on 07/21/2023 and filed a verbal complaint and I havent heard anything. I called today and I spoke to Alana and she hung up on me.
I ordered 6 sandwiches from 6020 Parker Blvd North Richland Hills on 07/21/2023 at 12:14pm order# 20022. and 3 of them came out wrong. My daughter called and wanted to speak to the manager Jade and she said in order to get new sandwiches we had to bring back the old ones. My daughter explained that she couldnt leave work and Jade told her to bring the old sandwiches back next week. The managers Jade wasnt nice to my daughter at all. I own a small business and if I treated my customers like yall did. I wouldnt be in business. I guess my measly $70 per week we spend isnt worth it to your company.
Email Address: [protected]@gmail.com
Desired outcome: I justed wanted someone to call or email me back and apologize for the rude behavior. to my daughter. Also to make this right.
Latest Firehouse Subs Reviews
Three submarine sandwiches and additional side dishes. food order Firehouse Subs receipt has no validation code for adding points Mixed Experiences at Firehouse Subs Can't make an accountGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!