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CB Restaurants and Dining Firehouse Subs Three submarine sandwiches and additional side dishes.
Firehouse Subs

Firehouse Subs review: Three submarine sandwiches and additional side dishes.

K
Author of the review
1:36 pm EDT
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On 10/21/24, I ordered food from Firehouse subs online. I completed the order and a popup appeared stating that I needed to reorder certain which I did. When I arrived at the store, I was told that I had been double billed for my order and that they were not able to do anything about it. The staff suggested that I could come back and order the same items and I would not be charged for them. I did not want to do that. I wanted my money back. I completed the form in Customer Service offering my complaint. I have not heard from them. I have tried to call every number for Firehouse Subs which I could find and none of them seem to be working. I don't know what else to do at this point.

Claimed loss: double charge for an online order of $48.33.

Desired outcome: Return of $48.33.

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  1. Firehouse Subs Contacts

  2. Firehouse Subs phone numbers
    +1 (800) 388-3473
    +1 (800) 388-3473
    Click up if you have successfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number 0 0 users reported that they have successfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number Click down if you have unsuccessfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number 19 19 users reported that they have UNsuccessfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number
    Customer Service
    +1 (904) 606-5204
    +1 (904) 606-5204
    Click up if you have successfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number 4 4 users reported that they have successfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number Click down if you have unsuccessfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number 7 7 users reported that they have UNsuccessfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number
    Vp Of Corporate Communications
    +1 (608) 314-4935
    +1 (608) 314-4935
    Click up if you have successfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number 0 0 users reported that they have successfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number Click down if you have unsuccessfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number 0 0 users reported that they have UNsuccessfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number
    More phone numbers
  3. Firehouse Subs emails
  4. Firehouse Subs address
    12735 Gran Bay Parkway, Suite 150, Jacksonville, Florida, 32258, United States
  5. Firehouse Subs social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
Firehouse Subs Category
Firehouse Subs is ranked 27 among 218 companies in the Restaurants and Dining category