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CB Beauty and Well-being Ulta Beauty 19000 Limestone Commercial Dr, Pflugerville, TX, 78660, US
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Ulta Beauty
reviews & complaints
Ulta Beauty company logo

Ulta Beauty

19000 Limestone Commercial Dr, Pflugerville, TX, 78660, US
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1 complaint
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Website
www.ulta.com
Phone number
+1 (512) 989-9921
Category
Beauty and Well-being

Ulta Beauty reviews and complaints 1

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K
9:25 am EDT

Ulta Beauty - returns

A week ago, my friend (who doesnt shop at ulta or sephora) bought a Perricone MD product for my birthday and stupidly (ill admit) didn't request a receipt or a gift receipt. I requested to exchange said item for another as the boxes look pretty similar an employee with short dark hair named Karlee ? (employee) told me I couldn't exchange it because she didn't know if I had purchased it there and I had another return with a receipt, she accepted that one but not the other one and told me "Sorry! Have a nice day!" I was humiliated because the other customers looked at me as if I had stole it and tried to return it! I am a diamond member, i have the money to buy from you! Why would I steal it? I looked to see if there is a policy with those because i thought i was in the wrong and there is a policy for return without validation and thats store credit.

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