Citibank reviews and complaints 1
View all 1058 complaintsCitibank - saving account / ach / website
I recently opened a saving account. I clicked on "Add Fund" and create two transactions (2/25/2020). The next day I logged back into my account, I could only see one transaction listed. I thought the other transaction was cancelled or removed. So I clicked on "Add Fund" and create another transaction(2/26/2020). On the third day I logged into my account, the first transaction was not listed or gone. Then I clicked on "Add Fund" and create another transaction again(2/27/2020). On the fourth day I logged into my account, all four transactions were showed processing(2/28/2020). That cause me overdraft on my other bank account. I called Citibank and to file a compliant. I was been transferred 5 times and then the line dropped at the end. During that 30 minutes+ call, no one can help me either cancelling the duplicated transactions or filing a compliant.
Ellis Kwong
[protected]
Saving ACC# [protected]
Latest Citibank Reviews
Terrible customer service when requesting credit line increase Erroneous charge of $3,267.92 Very disappointed with CitiBank Frozen account and lack of communication causing financial hardship at Citibank KYC RenewalGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!