Firehouse Subs reviews and complaints 1
View all 48 complaintsFirehouse Subs - Pepperoni meatball on garlic bread
For the second time I ordered the pepperoni pizza meatball on garlic bread. They ask if I want white garlic bread or wheat. The first two times I ordered the item this was never asked, yet the last two times I was. I stated word for word white garlic bread. For the second time my purchase is on plain white bread. Not garlic bread. The item just taste better on garlic bread. This is unacceptable if they don't have garlic bread then th location is false advertising and need to let customers know. Another sandwich wasted. In the future, if I go back I will look in the bag first. Yet one shouldn't have to.
Desired outcome: Apologies and reimbursement for food twice and pain and suffering. Had to purchase other food.
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