Rent-A-Center reviews and complaints 1
View all 462 complaintsRent-A-Center - harassing and liars
This store has the rudest employees I have ever encountered in all my years of dealing with sales in retail. They tell you whatever you want to hear to get the contract signed then as soon as you sign all bets are off. We were told if we financed our 62 inch tv that we would get the 32 inch free that we were trying out, then after three months they started charging us for the 32 inch and said there was no notes on the account that stated it was part of a special. We also told them from the beginning that we would pay every two weeks on a Saturday and we were told that was completely fine that they worked all kinds of different payment arrangements and times. So we started getting knocks on our door after 7 days and each time I would say to a different sales person the arrangement we had. Still it would not stop, I called and spoke with a manager and he stated no where on the account was that arrangement made! I told him yes it was and after he discussed the entire account with me he then proceeded to say well your name isn't even on your fiancés account so I can't discuss it! UH HELLO YOU JUST VERY UNPROFESSIONALLY DISCUSSED EVERY ASPECT OF THE ACCOUNT WITH ME (BREAKING THE LAW) you only changed your tune when I told you I would call the police if your men kept coming to my door more then once a day pounding! They had been harassing me all day coming twice an hour! When this contract is paid off we will NEVER DO BUSINESS WITH ANY RENT A CENTER AGAIN!
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