Menu
For Business Write a review File a complaint
CB Insurance Services Bankers Life 4501 Singer Ct Ste 160, Chantilly, VA, 20151, US
Bankers Life company logo
Bankers Life
reviews & complaints
Bankers Life company logo

Bankers Life

4501 Singer Ct Ste 160, Chantilly, VA, 20151, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
O
8:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bankers Life - Death benefits fraud

My mother had a number of policies through Bankers Life including at least five annuities. My brother filed a guardianship petition against her years ago when both her neurologist and psychiatrist said she was not incapacitated. The case was settled through mediation and mom was not forced to live with my brother and his wife as they had planned. Immediately after the settlement, mom changed her will and the beneficiaries on all of her Bankers policies specifically excluding him. The new will was done by an attorney who gave mom a capacity test also before doing the will. Regardless of the fact that everything was in order, my brother made a call to Bankers and they have done everything in their power to help him. First they said they had mailed the checks to me. Then they said the checks had not been mailed. Then they said the checks would not be mailed because there were competing claims. Then they said the head adjuster said nothing will be sent until they hear back from all other claimants other than "daughter". Odd how they want to hear everything from my brother who did absolutely nothing to take care of our mother and never spent a cent on her, but they don't want to hear from me. They also never give you a name or a telephone number so you can never reach anyone. My caregiving agency had a terrible time collecting benefits they owed for mom's care when she was alive. The owner said she actually had to take out a loan to pay her employees because it was so hard getting the money from Bankers. To say that Bankers is shady would be putting it mildly. I'm taking all of my money out of Bankers and they will never see another cent from me. This is not over for Bankers. Far from it.

Read full review of Bankers Life
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.