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CB Energy and Utilities Suburban Propane 12801 Old Stage Rd, Chester, VA, 23836, US
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Suburban Propane
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Suburban Propane

12801 Old Stage Rd, Chester, VA, 23836, US
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1 complaint
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Suburban Propane - Keep coming after Propane tank was removed.

I bought my townhome in 2021 and the previous homeowner canceled her service with Suburban Propane. Her son had to help her cancel and the Customer Service center was very rude to him. It took a month for them to come and remove the Propane tank. It is now 2023 and they keep coming to fill a tank that was removed 2 years ago. There seems to be a lack of communication between thier people in the office and people out in the field. Or they do not bother to update thier system.

Desired outcome: Please stop coming to my townhome. The pervious homeowner canceled her service with you 2 years ago.

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