Olive Garden reviews and complaints 2
View all 1105 complaintsOlive Garden - phone order
On October 5th, 2019, I placed a phone order. Upon picking it up and going home I noticed the majority of my order was completely wrong. I ordered a kids meal of chicken tenders and pasta with MEAT sauce, and they gave me regular marinara. Then I ordered an adult ravioli entree with marinara sauce ON THE SIDE, which they put ON the pasta. In addition I ordered an herb salmon entree that was cooked incorrectly and was rubbery and gross and did not taste right. This was a very disappointing meal for my family. Upon receiving the request to fill out a survey on the website, I reported what happened and rated my experience. They NEVER even contacted me back. I am extremely dissatisfied with the service and meal I received.
Olive Garden - the server miss hassan and the manager jorge aleman
I was at Olive garden on Monday the 16th of October the one on Jefferson street, Falls church. that is the location we go to every time. we've never had a problem till that day. 1st I got the wrong order therefor they had to change it because the waitress (Hassan) was not paying attention when I was giving my order. My husband got his dinner on time and he finished his plate and I still did not receive mine. she did not even apologize for making a mistake. I had to cancel my dinner cause I'm not going to sit there and eat by my self. 2nd when I was walking out she came to me and said: "Mam your payment didn't go through." I said: " It said successful when I made the payment are you sure." and she tells me:" Oh Let me check I did not see it". Seriously! she was assuming that I did not pay my diner. so I logged in to my bank account and I had to show her and the manager that the payment went through. after that I told her that she made a lots of mistakes and sh did not apologize for any of them. she started laughing. when I complained to the manager MR Jorge Aleman. He didn't even listen to what I had to say. He kept saying:"I got it ..I know" OVER and OVER again. Even My 6 year old child said." we have never had any problem before".
1st - My dinner with my family was ruined
2nd - I did not eat dinner
3rd - she accused me of not paying
4th - the waitress did not apologize for any of her mistakes
5th - the manager "Jorge Aleman" did not listen to my concern at all. and did nothing about it.
OVERALL worst day ever. and I'm never going back to that location at all.
Latest Olive Garden Reviews
Food Service and food Service Still thinking how nasty the food looked and tasted last sunday ServiceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!