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CB Clothing and Accessories Citi Trends 205-B Cavalier Square Bay 22, Hopewell, VA, 23860, US
Citi Trends company logo
Citi Trends
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Citi Trends company logo

Citi Trends

205-B Cavalier Square Bay 22, Hopewell, VA, 23860, US
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1 complaint
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Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
V
1:46 pm EST

Citi Trends - boys jogging suit

I purchased 98.00 worth of boys and girls outfits on 10/2/2019 at the Hopewell Va
location, The outfit in question was worn on 11/4/2019 for picture day and washed on today 11/6/2019 . Coming out of the wash it had a hole in the seam of the pants and lent all over this outfit, I tried to explain to the manager on duty Tameka the three outfits were all washed together and II even tried to she her the other outfits I had purchased in the store on the 10/28/2019 but she wanted no parts of it being very rude.I proceeded to the back of the store while telling Ms . Tameka I would be calling the customer service number on the receipt. This is not the first time this young lady has been very rude to me . The last time she was rude to me and another customer was approaching closing time and she was loud while letting the customers still shopping that it was time to leave the store. As a customer in your store I spend way too much money to be treated this way.

Verna
a concern customer

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Update by verna Roach
Nov 06, 2019 2:03 pm EST

I just submitted a complaint online and the date purchased was incorrect it should have been 10/28/2019 not 10/2/2019.

Verna
a concerned customer

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